Direct marketing
is defined as “organizations communicate directly with target customers to
generate a response or transaction” (Belch 474). Regarding nonprofit
organizations, employers or advocates of nonprofit sectors must communicate
with the community as their customers. Nonprofits must use the cause they are
advocating to be the message that they want to portray through direct
marketing.
This past
weekend I visited Washington D.C. for an Unlocking Nonprofits: Careers and
Innovations seminar sponsored by the Public Leadership Education Network
(PLEN). As a nonprofit organization, PLEN conveys the message of offering
college-aged women the opportunity of education around various topics including
nonprofit work, science and engineering fields, and other forms of advocacy.
PLEN uses integral aspects of direct marketing such as direct mail, print, and
the online sphere (474). I found out about this opportunity through the
internet and through Chatham which attributes to the technological advances
that direct marketing has endured.
Regarding the
specific nonprofit organizations that took part of the seminar, each
organization had employers represent their cause by reaching out to the
audience through promotional strategies. For example, Jennifer Lockwood Shabat
spoke on behalf of her organization, Washington Area Women’s Foundation. She
focuses on reproductive health rights for women specifically in D.C. During her
talk to the seminar participants, she combined direct marketing with public
relations by discussing “direct-response techniques” that are incorporated
within her nonprofit (476). Her talk consisted of a lot of research that she
has been conducting around the subjects of women’s health. She also
participates in the grant-writing process where she is able to write grants to
get money for her organization as well as rewarding grants to other nonprofits
that need start-up funds. She gave the audience promotional materials such as
her business card and other print media filled with information about her
organization.
One of direct marketing’s objectives
is to “stimulate repeat purchases” (479). Although this does not correlate as
much with nonprofit work, it does hold some weight in the decisions consumers
can make about which nonprofit organizations they will donate to, work for, or volunteer
with. Nonprofit organizations work like businesses: they have to make profits.
Although volunteer work has a nonmonetary value, it is an important aspect to
keeping nonprofits up and running and making a difference.
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